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As a first time home buyer the process could be very overwhelming. However, Rob was there every step of the way. He would take the time to explain things, more than once if necessary, to ensure that I was informed and making the best financial decision for my family. He is very knowledgeable, professional, and his communication really made all the difference.
Great customer service
Rob Glasser & Tracy made it great.
Rob was extremely communicative and willing to answer any question (even multiple times). Rob was upfront about various outcomes of a cash out refi. Lastly, is very knowledgeable about all aspects of mortgage options. He's extremely professional and I would highly recommend Rob's expertise to other present and future homeowners.
Great communication and treats customers extremely well. Good rate for the mortgage too. There was a delay in the underwriting but our understanding is that it was due to a backlog of requests. But apart from that it was a great experience
It took more than a year to from contract signing to closing and Rob as always there to help. He was always available , prompt and getting things done. I am grateful to him to get my mortage approved on the target closing date.
Rob was very professional and knowledgable about the home buying process. He always made himself available to answer my questions and ensure I had the necessary information. i appreciated that he kept me updated throughout the process and was always just a call away.
Rob was an amazing broker who knows the business. He was available at all times to answer all my questions and concerns, he kept me up to date with the whole process throughout the time. I would highly recommend Rob to anyone who’s looking to purchase a home
Personality
Rob and his team were great to work with. They gave excellent service from start to finish. Very responsive and attentive. I highly recommend NJ Lenders.
Good service
As an investor that was unfamiliar with the local market, selecting the right loan officer was my first major decision. Many brokers in the market tout their responsiveness, attention to detail, and flexibility. Rob not only delivered on all these but also brought incredible experience and creativity to the table. My search for a property had all sorts of twists, turns, and setbacks, and through it all Rob was able to pivot and keep me on the offensive. Trusting Rob to advise me on my purchase was a key factor in my success, and I definitely will partner with him again in the future.
Rob was always available to answer all of my (many) questions. Explained them in a way I would understand and worked to help me find the best plan for me.
Even though I was skeptical about Rob Glasser because of my experience with other lenders but he was different always explain everything just to make me and my spouse feels comfortable I would recommends NJ Lenders to anybody there are 100% truthful.
Robert was very informative and quick to respond, thank you for all your help